Customer Supplied Goods
A Note About Supplying Your Own Goods for Decoration
The String Drop (TSD) may not be able to source your desired items for decoration. Sometimes, the best possible outcome is for the customer to take the time and effort to research and source their perfect garment(s). All item(s) proposed for decoration must be approved by TSD, in addition to the customer agreeing to the following:
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Design and placement must be suitable for decoration according to TSD. We may ask to physically see the item to determine suitability.
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The customer is responsible for ensuring their garments are free from defects or flaws before TSD takes possession of goods. TSD will do our best to alert the customer of any perceived defects or flaws before proceeding with decoration.
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Although TSD maintains the highest quality workmanship in our decoration processes, the customer understands said processes are not infallible. Problems rarely occur, but TSD is not responsible for the cost of replacement of customer supplied goods through the decoration process.